Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently, to remember your preferences, to support online shop functionality, and to provide information to website owners.

How We Use Cookies

LXRY ICE uses cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for the website and online shop to function properly and cannot be switched off in our systems.

• Session Management: To maintain your browsing session
• Security: To protect against cross-site request forgery, fraud, misuse and other security threats
• Form Data: To remember information you have entered in contact and enquiry forms
• Cookie Consent (Cookiebot): To remember your cookie consent preferences and choices
• Online Shop Functionality: To support cart, checkout, order processing and customer account functionality where applicable

Cookie Consent Management (Cookiebot)

We use Cookiebot to manage cookie consent on our website. Cookiebot sets the following essential cookies:

• CookieConsent: Stores your cookie consent preferences
• CookieConsentBulkSetting: Enables cookie consent across multiple domains, if applicable

These cookies are necessary to comply with data protection regulations and cannot be disabled through our cookie banner. They do not track or store any personal information beyond your consent choices.

For more information about Cookiebot's privacy practices, please visit Cookiebot's Privacy Policy.

Online Shop and Checkout Cookies

Our online shop and checkout are powered by Shopify. Shopify may use cookies and similar technologies to provide essential shop functionality, including:

• Cart Functionality: To remember products added to your cart
• Checkout Functionality: To allow you to complete purchases securely
• Customer Account Functionality: To support sign-in and account features, where used
• Payment and Fraud Prevention: To help process payments securely and protect against fraud or misuse
• Order and Delivery Updates: To support order processing, checkout and delivery-related communications

Some Shopify cookies are essential for the online shop and checkout to work correctly. Other Shopify-related cookies may be used for analytics, performance or marketing purposes depending on the features and apps enabled.

For more information, please visit Shopify's Cookie Policy and Shopify's Privacy Policy.

Geo-Location Cookies

We may use cookies or similar technologies to detect your general location to help us provide relevant contact information, handle enquiries appropriately and support website functionality.

• Location Detection: To identify your country/region
• Contact Preferences: To direct enquiries to the appropriate team
• Service Availability: To provide information relevant to your location

We do not use cookies to collect precise location data or track your movements.

Analytics Cookies (Google Analytics)

We use Google Analytics to understand how visitors interact with our website, where analytics cookies are accepted through our cookie consent banner.

• Usage Statistics: To analyse website traffic and user behaviour
• Performance Monitoring: To identify and fix technical issues
• Website Improvement: To understand which content is most useful

Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Marketing Cookies

We may use marketing cookies or similar technologies if marketing tools, advertising pixels, remarketing services or related Shopify apps are enabled. These cookies help measure the effectiveness of advertising and may be used to show more relevant marketing content.

Marketing cookies will only be used where permitted by your cookie choices and applicable law.

Types of Cookies We Use

First-Party Cookies

Cookies set directly by LXRY ICE for essential functionality, security, consent management, online shop functionality and to remember your preferences.

Third-Party Cookies

Cookies set by external services we use, which may include:

• Cookiebot: For managing cookie consent preferences
• Google Analytics: For website analytics and performance monitoring, where accepted
• Shopify: For online shop, cart, checkout, customer account, payment and fraud-prevention functionality
• Payment Providers: For secure payment processing and fraud prevention
• Delivery and Tracking Services: For delivery, tracking and order-related functionality where applicable

Cookie Duration

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them
• Cookie Consent Cookies: Typically retained for up to 12 months
• Analytics Cookies: Typically last up to 24 months, depending on our analytics settings
• Shop and Checkout Cookies: Retained for the period required to provide cart, checkout, payment, security and customer account functionality

Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner powered by Cookiebot. This banner allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customise your cookie preferences by category
• View detailed information about each cookie

You can change your cookie preferences at any time by clicking the cookie settings link in our website footer or by clearing your browser cookies and revisiting our site.

Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

Opt-Out Options

For Analytics Cookies:

• Install the Google Analytics opt-out browser add-on

International Users

For EU/EEA Users:
We comply with GDPR requirements for cookie consent and data protection.

For UK Users:
We comply with UK GDPR and the Privacy and Electronic Communications Regulations (PECR) for cookie consent and data protection.

Google Analytics Specific Information

Data Collection

Google Analytics may collect, where permitted by your cookie choices:

• Information about your device and browser
• Your IP address, where anonymisation is enabled
• Pages you visit on our site
• Time spent on pages
• Referring website information

Data Usage

This information is used to:

• Understand how visitors use our website
• Improve website performance and user experience
• Identify technical issues

For more information about Google's privacy practices, please visit Google's Privacy Policy.

Shopify Specific Information

Online Shop and Checkout

Shopify may use cookies and similar technologies to support the operation of our online shop, cart and checkout. These may include cookies required for:

• Adding products to cart
• Remembering checkout progress
• Processing payments securely
• Protecting against fraud and misuse
• Supporting customer accounts and order history
• Improving checkout and shop performance

Some Shopify cookies are essential and cannot be disabled without affecting shop or checkout functionality. Non-essential Shopify-related cookies, including analytics or marketing cookies, will depend on the features, apps and settings enabled for the store.

For more information, please visit Shopify's Cookie Policy.

Changes to This Policy

We may update this Cookie Policy periodically. When we do, we will:

• Post the updated policy on this page
• Update the "Last Updated" date

We may also update this policy if new website features, shop functionality, analytics tools, marketing tools, apps or delivery/tracking services are added.

Additional Resources

• Privacy Policy
• Shopify Cookie Policy
• Shopify Privacy Policy
• Cookiebot Privacy Policy
• Google Privacy Policy
• Google Cookies Policy